Customer Service and Support
Use this form for support questions, comments and suggestions.
Important: Make sure your email address is correct so we can answer you.
Lose your registration keys? Click here to have your keys sent to you.
If you have a question about how to use Speech Tools or Dual Writer, be sure to check the program's Help System. From the ribbon bar, click the Help icon. If you can't find what you are looking for, please let us know.
For help setting up Speech Tools to load at startup and to configure Speech Recognition, check out this video on Setting up Speech Tools.
If you have a technical problem, provide as much information as possible. Include the name and version of program you are using, and your Windows Operating System. We do our best to answer within 24 hours.
Thank you for using Dual Writer Software!